FAQ's

DreamCatchers is one of the most elite 100% human Remy hair quality on the market. Most companies sell Indian or Asian hair, which naturally start out at a very dark color. To achieve lighter tones, the hair must be bleached and over processed which damages the integrity of the hair. Here at DreamCatchers we believe in quality first.

DreamCatchers hair is one of the most elite and highest quality on the market. Our hair is 100% human Remy hair (this means that the cuticle is intact and all strands are flowing in the same direction). Most companies sell Indian or Asian hair, which naturally start out at a very dark color. To achieve lighter tones, the hair must be stripped, bleached and over processed which damages the integrity of the hair.

We use multiple sources from different areas for our DreamCatchers hair. As you will see, these are literally “The World’s Best Hair Extensions”.

We are picking only the top 20% of hair through a proprietary grading process. The rest is sold off to other hair extensions companies. Yes we actually have a pick first policy & contracts with all our suppliers. Note that this is much better than having your own factory because then you are forced to sell all the hair your factory produces. We not only use multiple sources to get each tone from the appropriate source but we also buy only the top 20% of the best hair … the rest is sold off to our competitors.

Although our color swatch is quite extensive some colors might not be a perfect match. If the DreamCatchers need to be toned, please color outside of the head prior to installation. Please note, No lifting of any kind should be done on the DreamCatchers. For desired results, please deposit only.

Typically the DreamCatchers will last anywhere between 1-2 years depending on the way they are taken care of, daily wear and also the products that are used on them.

We use multiple sources from different areas for our DreamCatchers hair.

Remy hair is the real human hair that has cuticles facing the same direction.  Having the cuticles face the same direction creates a natural movement to the hair while keeping the hair from unnecessarily knotting and tangling.

DreamCatchers I-Tips and Tape Ins are reusable with proper care and maintenance.  

Our Tape Ins have a durable mesh netting woven in the tab.  This prevents shedding and reinforces the tab.  Tape Ins can be used up to a year. 

Our I-Tips have a polyurethane coating which acts as a cushion to the natural hair.  This rubberized tip allows for the I-Tip to retain its shape and prevents slippage, breakage or damage. It also gives the ability for reuse month after month. The I-Tips are attached with a patented cylinder that is an emulsion of aluminum and copper.  This blend allows the cylinders to be reused.  The cylinders come in the 6 natural colors of black, dark brown, light brown, copper, dark blonde and blonde to match your base color. The I-Tips will last up to a year.  We also offer a retipping service for our I-Tips that are in beautifully maintained condition for a small fee. Retipping takes 6-8 weeks.  A new tip is applied to the I-Tip which adds longevity and prevents shedding.

Once your order is ready to ship, you’ll receive an email with tracking information.

As long as you follow your DreamCatchers’ hair care instructions, you can feel confident that you and your DreamCatchers will be very happy together!!!

Every 4-6 weeks depending on the natural growth of your hair, and your stylist’s profession opinion. Your DreamCatchers must be maintained by a certified DreamCatchers stylist to keep your DreamCatchers warranty in good standing.

DreamCatchers are an elite quality extension. It is essential to have a stylist who has chosen to invest in their craft and career by going through a specific training to apply your extensions.  Our certified stylists can ensure your hairs integrity, decide what method and amount of hair is right for you and they are fully versed in proper installation, maintenance, cutting and coloring of your DreamCatchers.

Absolutely! When the time comes for you to color your natural hair, please schedule an appointment with your DreamCatchers stylist to make sure the process is done properly.

Call (855)THE-SALON to find a DreamCatchers Certified Salon near you !!!

DreamCatchers hair can only be purchased and installed by a Certified DreamCatchers stylist. Please call (855)THE-SALON to find the closest certified stylist near you!

With DreamCatchers you can put your mind at ease. This is the safest individual system on the market today. Our exclusive I-tip system was developed to avoid damaging your hair, and to help your DreamCatchers hair last longer than others on the market. If they are properly maintained by your certified DreamCatchers stylist, and you follow your easy hair care instructions, you and your hair will be fine.

Your Dreamcatcher extensions have a 60-day warranty for any manufacturer defects from the date of purchase. If you feel that you have a warranty claim, please contact your certified DreamCatcher stylist immediately.

One great reason why so many clients and stylists choose DreamCatchers is because of the versatility. With DreamCatchers, you can just about achieve any hairstyle imaginable. Bring your hair dreams to a certified DreamCatchers stylist and experience the possibilities.

Removing your I-Tips are as simple as installing them. Your certified stylist will simply reopen the cylinder and the extension comes right out.

If you can touch it and style it, you can add an extension.  During your consultation with your certified DreamCatchers Stylist, you can discuss the desired look: volume, length or both and your stylist will help find the right solution for you! 

DreamCatchers can be colored, so long as the color is deposit only.  It is recommended to stay within 2 levels of the original color and to use a semi color, demi color or direct dye.  Coloring the extensions before they are installed on the head is best.   If color is being applied after the extensions are installed, avoid saturating the point of attachment.   Lifting/lightening the extensions are not recommended as this will cause damage to the extensions. 

Please advise your clients to treat these extensions the way the SHOULD treat their natural hair. Always give your client the haircare instructions. With ease they can wash, style, swim and enjoy just like their natural hair!

Every 4-6 weeks. If your clients do not return in that time frame they will lose the warranty on their extensions.

DreamCatchers prides itself in being one of the top and most elite extensions companies in the world. We also help give our DreamTeam stylists clients by advertising in national magazines, our website directory and our Toll free 855-DREAMTEAM phone number which allows clients to locate their closest DreamCatchers salon. To make sure the quality of the DreamCatchers services offered to clients stays consistent, you must take one of our trainings programs. In our Training programs, we cover everything you need to know about DreamCatchers (placement, pricing, color blending, adjustments, razor cutting techniques etc). We offer classes around the country year round as well as online trainings. This service is a must in every salon!

Coloring your client’s natural hair is easy with DreamCatchers. In most cases, coloring and the adjustment can be done simultaneously.

This is a great option for clients with I-tip extensions in that the I-tipping has worn away however the hair is still in beautiful condition. We do offer re-tipping at a small service charge. This process takes about 6-8 weeks. A brand new tip is applied to the DreamCatchers allowing for longer use as well as keeps the extension from shedding.

DreamCatchers are sold directly through our company only. You must be a certified DreamCatchers stylist to purchase our extensions. As a company, we believe this keeps our elite product a salon service only and a professional brand.

Dreamcatchers is a damage free system when applied correctly, maintained regularly and all at home directions are followed.

Absolutely! Our cylinders are an emulsion of copper and aluminum to make them safe for the clients hair as well as durable enough to be reused. They have been triple coated with laquer and double baked so the color of the cylinder doesn’t chip off like other companies.

Dreamcatchers offers a 60 day warranty on our elite hair for no additional charge! This warranty is from the date of purchase and will cover any manufacture defects as long as it has been installed correctly (using DC hair, cylinders, and crimper) by a certified Dreamcatcher stylist. All hair must be sent in and tested before deemed defective. If hair is defective, it will be replaced with new hair at no cost to the stylist. If hair has been chemically altered the warranty is voided. For more information please contact your Dreamcatchers representative at (855) DREAM-TEAM.

Attaching a DreamCatchers is a simple process. Simply, thread the natural hair through the color coated cylinder. Place the pre-tipped extension into the cylinder and crimp down 3 times to securely fasten it to the natural hair. No heat, glue, sewing or braiding is needed.

You can remove your client's DreamCatchers with the same crimper used to install them. Simply squeeze the flattened cylinder the opposite way to make it round again and it will release the extension. A full head removal can take less than 20 minutes!

DreamCatchers hair and tools can only be purchased by certified DreamCatcher Stylists. Once certified you can place your orders online or call in at (855) 373-2683

DreamCatchers prides itself in being one of the top and most elite extensions companies in the world. We also give our DreamTeam stylists clients by advertising in national magazines, our website directory and Toll Free 855-DREAMTEAM phone number which allows clients to locate their closest DreamCatchers salon. To make sure the quality of the DreamCatcher services offered to clients stays consistant, you must take one of our trainings programs. In our trainings, we cover everything you need to know about DreamCatchers (placement, pricing, color blending, adjustments, razor cutting techniques etc). We offer classes around the country year round as well as online trainings. This service is a must in the salon!

We are picking only the top 20% of hair through a proprietary grading process. The rest is sold off to other hair extensions companies. Yes we actually have a pick first policy & contracts with all our suppliers. Note that this is much better than having your own factory because then you are forced to sell all the hair your factory produces. We not only use multiple sources to get each tone from the appropriate source but we also buy only the top 20% of the best hair … the rest is sold off to our competitors.

DreamCatchers Hair can only be sold to certified DreamCatcher Stylists. We offer our online and hands-on education to all licenced cosmetologists willing to work with the best hair extensions in the world. The Cource explains proper installation, and care for the DreamCatchers as well as tips on how to maintance it in the salon and for your clients to do at home. We give 60 Day warranty on all our hair only if it is Installed by a certified DreamCatchers Stylist and if clients follow all proper care instructions they are given by their stylist.  As a company, we believe this keeps our elite product a salon service only and a professional brand.

You will receive a digital copy of your certificate within 5-7 business days after completion of your course.

The DreamCatchers Color Ring comes with 56 colors and you can see our Straight, Wavy, Medium Curl and Tight Curl Textures.

You can always purchase the lightest color we have and deposit it to the shade of your client’s hair color.